Shipping Policy
All devices will come assembled upon delivery.
Wheel Walkers Inc. works with third-party delivery services to provide timely and prompt delivery of medical mobility devices across the GTA. Accordingly, for mobility device rental orders of items that are in-stock inventory, we are typically able to provide the device within 2 to 3 hours of order time across the GTA. Delivery fee ranges based on distance travelled and can range from $20.00 for a delivery within the City of Toronto, to $40.00 for deliveries to surrounding regions (Peel, Durham, Halton, Vaughan, etc.).
For inventory that is purchased or rental orders for items that are not in stock, the delivery time is typically 2 to 3 days, dependent on our suppliers. There is no delivery fee in these circumstances, as new devices will be delivered directly to your premises.
As an alternative to delivery, we offer in-person pickup at 220 Viewmount Avenue in Toronto for no additional cost. This is a residential address and requires advance notice of retrieval.
Please call 647-838-6740 as pick-ups are by appointment only.